Frequently Asked Questions
Holiday Meals
Can I receive refund for a pre-ordered item or Holiday Meals?
- Pre-ordered items, Holiday Meals, may be refunded up to 7 business days before the pickup date, after that time all sales are final.
- Customers may contact the Blue Flame Kitchen to request an exchange, or adjustment to orders up to 7 business days before the pickup date. All changes are subject to approval based on inventory and availability.
Why do the holiday meals cost more this year?
Like many businesses, we’re facing rising costs across several areas, including food ingredients, packaging materials, and operational expenses. These increases reflect broader market trends affecting the entire food service industry.
To continue delivering the exceptional holiday meals you’ve come to expect from Blue Flame Kitchen, we’ve made a modest price adjustment. This change helps us maintain the high standards of quality, freshness, and care that define our program.
Our goal remains the same: to make your holiday meal effortless, memorable, and filled with joy. We’re committed to keeping our customers at the heart of everything we do, and we deeply appreciate your continued support and loyalty.
Cooking Classes
Are you offering in person classes?
We offer in-person cooking camps for kids during the summer.
If you would like to know more about our options for private cooking classes please contact us for information.
What should I know before coming to a cooking class?
Check out the participant details page for all the information you need to know before attending a class.
Am I able to cancel or switch to a different class if I am unable to attend the class that I booked?
We are able to refund your registration, or move your registration to a different class as long as you contact bfkadmin@atcoblueflamekitchen.com within the timeframe outlined in our Terms and Conditions.
Gift Cards
Do you offer gift cards?
We do not offer gift cards for our classes or Holiday Meals.