Frequently Asked Questions
Refunds & Cancellations
Can I receive refund for a pre-order item?
- Pre-ordered items, Holiday Meals, may be refunded up to 7 business days before the pickup date, after that time all sales are final.
- Customers may contact the Blue Flame Kitchen to request an exchange, or adjustment to orders up to 7 business days before the pickup date. All changes are subject to approval based on inventory and availability.
Cooking Classes
Are you offering in person classes?
We offer in-person cooking camps for kids during the summer.
If you would like to know more about our options for private cooking classes please contact us for information.
What should I know before coming to a cooking class?
Check out the participant details page for all the information you need to know before attending a class.
Am I able to cancel or switch to a different class if I am unable to attend the class that I booked?
We are able to refund your registration, or move your registration to a different class as long as you contact bfkadmin@atcoblueflamekitchen.com within the timeframe outlined in our Terms and Conditions.
Gift Cards
Do you offer gift cards?
We do not offer gift cards for our classes or Holiday Meals.